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Booking Cancellation & Refund Policy

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Kindly note that credit card authentication is required to secure the booking. A deposit is required to secure your appointment. The deposit amount varies by treatment and will be confirmed during booking. 

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Cancellation Terms:

- Free cancellation/reschedule: Contact us at least 24 hours before your appointment
- Late cancellation: Cancellations made less than 24 hours before your appointment will forfeit the full deposit
- No-show: Failure to attend your appointment will result in forfeiture of the full deposit

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To cancel or reschedule, please contact us as early as possible so we can offer your slot to another client.

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